EXP105_G30 Quizzes Week 2 - Student Resource Quiz

Question 1

Which Do-It-Yourself Support would you use to find answers to frequently asked questions?

FindIT@AU

Correct!

QuickAnswers

Troubleshooting Guide

Embedded resources

Question 2

Students have support from librarians when using the library.

Correct!

True

False

Question 3

You can contact a librarian through the following methods: (Choose the best answer.)

Chat and email

Chat, email, and text messaging

Email and phone

Correct!

Chat, phone, and email

Question 4

Which of the following resources would NOT be helpful when developing ideas for research topics?

Encyclopedias

Correct!

Troubleshooting guide

FindIt@AU

Films

Question 5

Which of the following is not

a Do-It-Yourself-Support found in the Ashford University Library?

Correct!

Writing Guide

Troubleshoot Guide

Research Guide

Question 6

The troubleshooting guide is a database of the library’s most frequently asked questions.

True

Correct!

False

Question 7

FindIt@AU is ____________.

the library email address

the area of the library where chat and phone hours are listed

Correct!

a search tool used to locate library resources with one click

a database of information on library news and events

Question 8

In which of the following scenarios should you use the troubleshooting guide?

You need one-on-one assistance understanding your assignment

Correct!

You are having technical issues with the library such as you keep getting an error message

You can’t remember how to find e-books in the library

Question 9

Which of the following resources are NOT found at the Ashford University Library?

Correct!

Wikipedia

Newspapers

Ebooks

Encyclopedias and dictionaries

Question 10

What are the ways can you access the Ashford University Library? (Choose the best answer.)

Correct!

Student portal and course home page

Student portal

Student portal, course home page, and Ashford University website

Course page

Quiz Score: 10 out of 10