IT 190 UNIT 4 milestone

20 September, 2024 | 7 Min Read

IT specialists must possess technical knowledge and work well with others if they are to be successful.

Select the IT specialist who demonstrates a hard skill.

Elizabeth tracks her team’s progress on a software development project.

UNIT 4 — MILESTFreddy uses problem-solving expertise to resolve an issue for the software development team.ONE 4

Noel monitors a virtual chat program to keep in touch with other members of the IT department.

Maggie designs a new user interface for her company’s master control panel.

RATIONALE

Maggie uses a hard skill when she designs software user interfaces. She acquired this technical skill by completing software design and user interface courses. The IT specialists in the other answer alternatives use soft skills to interact with team members. These soft skills include collaboration, problem solving, and communication.

CONCEPT

Information Technology in the Workplace 2

Zehra works with a software development team. One of his tasks is to define the overall structure of an application and divide it into components to be developed.

What is Zehra’s role on the software development team?

Project Manager

Programmer

Software Analyst

Software Designer

RATIONALE

Zehra’s role on the software development team is Software Designer. Software Designers use scientific and mathematical principles to develop applications for multiple purposes (e.g., games, operating systems, and applications). They determine what a program should do, based on user needs, then create and test it to ensure its functionality.

CONCEPT

The Software Development Team 3

Harriet implements policies and prevents unauthorized access to the network, and to the data stored on the network.

Harriet holds the position of ______ in the organization.

Database Administrator

Network Administrator

Computer Operator

Security Administrator

RATIONALE

Harriet is a Security Administrator who protects the technological assets of the organization (i.e., infrastructure, systems, and data).

CONCEPT

IT Specialists and their Roles 4

Kamal manages his organization’s enterprise management system.

Which IT role is Kamal most likely performing?

Information technology support

Data management

Infrastructure and equipment management

Network development and maintenance

RATIONALE

Kamal’s role is infrastructure and equipment management. He manages his organization’s enterprise management system.

Infrastructure management is the management of essential operation components, including policies, processes, equipment, data, human resources, and external contacts, to enhance overall efficiency.

CONCEPT

Information Technology in the Workplace 5

More than 70% of YouTube users are located outside the United States.

This statement describes the trend known as ______.

personalization

mobilization

autonomous technology

social media growth

RATIONALE

This statement describes social media growth. The growth of social media indicates that more people are using social networks to connect and communicate. For example, the growth of social media has been nearly exponential since 2004. At that time, Facebook had about 1 million users. By 2011 the network had grown so large that the size of its membership was compared to the population of a country. As of 2017, Facebook has almost two billion registered users.

CONCEPT

Advancements in Computer Science 6

Which of the following is a best practice for maintaining a safe and healthy workstation?

Adjusting the chair height so that a person’s calves are perpendicular to the floor

Cradling the telephone between the head and neck

Reaching down to use the keyboard

Adjusting the monitor height so that the bottom of the monitor is in a straight line with the eyes

RATIONALE

Adjusting the chair height so that a person’s calves are perpendicular to the floor is one of the recommended best practices to maintain a safe and healthy workstation.

CONCEPT

Workstation Safety

7

Ana no longer makes out checks to her utility company because she has arranged for her monthly utility charge to be automatically debited from her bank account on the due date.

Ana is experiencing an example of automation known as ______.

customer billing

textfill/autocorrect

importing/exporting data

online software application

RATIONALE

Ana is encountering an example of automation known as customer billing. Automated customer billing provides a better experience and helps companies to be paid faster as a result of custom payment scheduling. Automatic billing enables businesses to provide convenience to customers, and ensures predictable revenue.

CONCEPT

Process Automation and Computers 8

Connie works for a medium-sized manufacturing firm. She keeps the operating systems up-to-date, ensures that memory and disk storage are available, and oversees the physical environment of the computer.

Connie is employed as a ______.

Computer Operator

Hardware Engineer

Computer Engineer

Database Administrator

RATIONALE

Connie is a Computer Operator. Her duties include the maintenance and evolution of the company’s computing and technological assets (i.e., the operating systems, storage, network, security, and software).

CONCEPT

The Computing Profession

9

John is using ______, a software development management tool that easily integrates into his business’s enterprise software/information system.

Primavera

Visual Studio

MS Resource

Visio

RATIONALE

John uses Primavera, a software development management tool that can be easily integrated into a business’s enterprise software/information system. Primavera is a competitor- provided alternative to Microsoft Project.

CONCEPT

Software Development Life Cycle

10

Game Changer Technologies has four software teams. Each of them is developing four different examples of its new game app.

Which software development methodology is used by the Game Changer teams?

RAD

Prototyping

Lean

Cascading/V- model

RATIONALE

Prototyping is the software development methodology used by the Game Changer teams. Prototyping is a method in which a prototype (i.e., an early approximation of a final system or product) is built, tested, and reworked as necessary until an acceptable prototype is produced. The acceptable prototype is used to develop a complete system or product.

CONCEPT

Software Development Methodologies 11

Michiko works for a credit union. When a new employee is hired, the manager contacts Michiko to add a new user to the network and to set appropriate permissions for that user.

What is Michiko’s role in her organization?

Network Engineer

Systems Administrator

Programming Language Specialist

Database Administrator

RATIONALE

Michiko is a Systems Administrator. The duties of a Systems Administrator vary from one organization to another. Sometimes referred to “sysadmins,” Systems Administrators usually install, support, and maintain servers and other computer systems, and plan for and respond to service outages and other problems.

CONCEPT

Computer Scientists and their Roles 12

Which technology enhances or augments the real world by using information that is designed to heighten sensory (i.e., auditory and visual) perception?

Artificial intelligence

Visualization

Autonomous technology

Virtual reality

RATIONALE

Virtual reality enhances the real world, using information that is designed to heighten sensory (i.e., auditory and visual) perception. Virtual reality involves computer simulation of a three-dimensional image or environment, with which users can interact in a seemingly-real way, by using special electronic equipment (e.g., helmets that include inside screens, gloves fitted with sensors, etc.).

CONCEPT

Advancements in Computer Science 13

Gail is examining software to determine what happens when an operator makes a mistake while in data entry mode.

Gail is addressing the dimension of usability known as ______.

error management

satisfaction

visibility

efficiency

RATIONALE

Gail focuses on software usability evaluation. She deals with error management related to data entry.

CONCEPT

Usability

14

Tyler works with a software development team at a large healthcare organization. His job is to identify the aspects of the software that must be tested, develop appropriate tests, run those tests, and evaluate the results.

What is Tyler’s role in the organization?

Software Developer

Analyst

Quality Assurance

Software Project Manager

RATIONALE

Tyler is a Quality Assurance Specialist. He ensures that all development tasks meet quality criteria through test planning, test execution, quality assurance, and issue tracking.

CONCEPT

Software Engineers and their Roles 15

Which task is suitable for a manual process?

Ahmad’s software will be tested outside normal business hours.

Marvin’s software requires accurate, consistent testing.

Yesenia’s software requires, at most, one or two tests.

Braelyn’s software is subject to routine testing.

RATIONALE

Yesenia’s software requires no more than one or two tests, so a manual process is recommended. The small number of tests to be completed does not justify their automation.

The other answer choices describe tasks in which automated processes are preferred. Automation is appropriate when tests are scheduled to start at specific times, or at recurrent times. Automation is also recommended to ensure accurate and reliable test results. An automated process can collect, organize, and manage data related to the test.

CONCEPT

The Impacts of Automation

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