MGT302 Quizzes Week 1 Quiz

Question 1

1 / 1 pts

Product life cycles are, in general?

Correct!

Shortening

Lengthening

Neither lengthening nor shortening

It is impossible to determine how or if product life cycles are changing

Question 2

1 / 1 pts

In many industries, more than ____________ of revenues are generated from new products introduced during the previous year.

Correct!

40%

75%

20%

10%

Question 3

1 / 1 pts

Core competencies are primarily used to:

Correct!

Create competitive advantage

Select skill sets for prospective employees

Identify appropriate suppliers

Select appropriate material for students

Question 4

1 / 1 pts

An organization’s strategy is not primarily designed to consider which of the following?

How the organization intends to provide value to its customers in the future

How the organization provides value and competes at present

How the organization intends to compete in the future

Correct!

How the organization makes decisions on a day-to-day basis

Question 5

1 / 1 pts

The key supply chain process responsible for on-time delivery of goods and services to customers is referred to as?

Returns management

Manufacturing flow management

Demand management

Correct!

Order fulfillment

Question 6

1 / 1 pts

Choose the incorrect matching of performance measure to performance category.

Average time between product failures à Quality

Inventory turnover à

Financial

Order quantity accuracy à Customer service

Correct!

Percent of waste recycled à

Quality

Question 7

0 / 1 pts

A company that produces products with a wide variety of customization options would most likely be trying to compete on which competitive dimension?

Time

Quality

Cost

Correct Answer

Customer Service

Question 8

1 / 1 pts

Internal fit, when concerning product design, involves?

Correct!

Operational capabilities/policies of the firm

Condition of the market

Desires of customers

Pricing strategies

Question 9

0 / 1 pts

Product design involves making decisions about all of the following except?

Correct Answer

Pricing of goods and services

Performance of goods and services

Characteristics of goods and services

Features of goods and services

Question 10

0 / 1 pts

A firm’s primary goods and services suppliers are referred to as:

Third echelon suppliers

Customers

Market winners

Correct Answer

First-tier suppliers

Question 11

0 / 1 pts

Increasing productivity may lead to overall company performance.

Correct Answer

True

False

Question 12

0 / 1 pts

The pursuit of lower costs has led to supply chains that are less global.

True

Correct Answer

False

Question 13

0 / 1 pts

The balanced scorecard is used to assess organizational performance.

Correct Answer

True

False

Question 14

0 / 1 pts

The “rights and duties” approach to ethics defines an ethical act as one that creates the greatest good for the greatest number of people.

True

Correct Answer

False

Question 15

0 / 1 pts

Aligning operations with a low-cost business strategy is often impossible.

True

Correct Answer

False

Question 16

0 / 1 pts

Improvements to financial performance measures always indicate that a company’s processes are being managed more effectively.

True

Correct Answer

False

Question 17

0 / 1 pts

Product packaging is likely to be of little importance when considering sustainability.

True

Correct Answer

False

Question 18

0 / 1 pts

Order fulfillment is “making the product or service and managing production inventories.”

True

Correct Answer

False

Question 19

0 / 1 pts

A firm should have a supplier base composed of many suppliers.

True

Correct Answer

False

Question 20

0 / 1 pts

After pilot manufacturing is completed, the next step is to move immediately to full-scale production.

True

Correct Answer

False