MGT330 Quizzes Week 5 - Final Exam

Question 1

1 / 1 pts

Benefit packages typically comprise about _______% of an employee’s base pay.

5-10

10-15

15-20

Correct!

20-30

Question 2

1 / 1 pts

Employee inventories and skills inventories are strategies for __________________.

job design

promoting from within

external recruiting

Correct!

human resource planning

Question 3

1 / 1 pts

Retaining employees is important because employee turnover can cost a company __________ a worker’s entire annual salary.

half

the equivalent of

Correct!

1.5 to 2.5 times

2.5 to 3.5 times

Question 4

1 / 1 pts

Which of the following laws give workers the right to join a union without fear of discrimination or retribution?

The Norris–LaGuardia Act of 1932

Correct!

The Wagner Act of 1935

The Taft-Hartley Act of 1948

The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959

Question 5

1 / 1 pts

The Equal Opportunity Employment Commission (EEOC) was created by the _________________________.

Fair Labor Standards Act of 1938

Correct!

Civil Rights Act of 1964

Age Discrimination in Employment Act of 1967

Family and Medical Leave Act of 1993

Question 6

1 / 1 pts

An organization’s discipline system should be _________.

enforced by a series of people

Correct!

applied uniformly to all employees

enforced multiple times per violation

presented verbally when a worker begins a job

Question 7

1 / 1 pts

What is the main difference between the equity and exchange philosophies of compensation?

The equity philosophy is based on available budget; the exchange philosophy is based on profit margins.

Correct!

The equity philosophy is based on fairness; the exchange philosophy is based on employee value.

The equity philosophy is based on profit margins; the exchange philosophy is based on available budget.

The equity philosophy is based on employee value; the exchange philosophy is based on fairness.

Question 8

1 / 1 pts

Bonuses, contest prizes, and profit sharing are examples of which type of compensation?

Correct!

incentives

base pay

benefits

exchange

Question 9

1 / 1 pts

Belinda works at a pharmaceutical company that has not given its employees raises in nearly seven years. Belinda peacefully pickets her company in the hopes they will raise employee salaries. Which law protects Belinda’s right to do this?

Correct!

The Norris–LaGuardia Act of 1932

The Wagner Act of 1935

The Taft-Hartley Act of 1948

The Landrum-Griffin/Labor-Management Reporting and Disclosure Act of 1959

Question 10

1 / 1 pts

The __________ dictates that leaders should adapt their style in response to how prepared their audience is to follow them.

Correct!

Hersey and Blanchard Situational Leadership Model

Fiedler Contingency Model

Attribution Model

University of Michigan Leadership Model

Question 11

1 / 1 pts

Which of the following qualities is NOT part the five-factor model of personality?

agreeableness

extraversion

Correct!

expertise

emotional stability

Question 12

1 / 1 pts

Which of the following five sources of power or means of influence have French and Raven identified as available to leaders of organizations?

legitimate, reward, expert, referent, and boundary spanning

reward, coercive, expert, referent, and closeness to production

Correct!

legitimate, reward, coercive, expert, and referent

legitimate, reward, coercive, referent, and control over policy making

Question 13

1 / 1 pts

Elissa is a mediator whose job is to arbitrate negotiations between unions and corporations. What kind of power does Elissa have?

Correct!

boundary-spanning power

referent power

closeness over production

tactical power

Question 14

1 / 1 pts

Fred E. Fiedler’s LPC test requires a subject to describe a coworker they________.

have never interacted with

like the most

Correct!

like the least

work very closely with

Question 15

1 / 1 pts

Yael, a manager at a footwear company, is a production-oriented leader. How would Yael likely fare if she were to take Fred E. Fiedler’s LPC test?

Yael would likely score high on the test.

Correct!

Yael would likely score low on the test.

Yael would likely refuse to take the test because she is so production oriented.

Yael would not take the LPC test, because it is not for managers.

Question 16

1 / 1 pts

Marc supported Mitt Romney in the 2012 presidential election. According to attribution theory, when Barak Obama won instead, Marc most likely

accepted that Obama was probably the better candidate.

felt silly for having thought Romney would win.

refused to accept the election as legitimate

Correct!

predicted that Obama would fail as a president

Question 17

1 / 1 pts

What event heralded the onset of behavioral theories of leadership in the United States?

World War I

Correct!

World War II

The Korean War

The Vietnam War

Question 18

1 / 1 pts

That communication within an organization is continuous means that ___________.

sometimes it is better for managers to say nothing

it is possible to eliminate barriers to interpersonal communication

the same message is continuously repeated to different people

Correct!

managers are always communicating, whether they speak or not

Question 19

1 / 1 pts

Which of the following statements is TRUE about both teams and groups?

Both teams and groups usually have an unlimited number of members.

Teams usually have an unlimited number of members, while groups have between two and 10 members.

Teams usually consist of between two and 10 people, while groups can have unlimited members.

Correct!

Both teams and groups usually consist of between two and 10 people.

Question 20

1 / 1 pts

What is a consequence of too much cohesion in a group?

Correct

Groups tend to have decreased levels of effort.

Groups tend to lack cooperation.

Group members tend to argue.

Group members tend to overstep each other’s boundaries.

Question 21

1 / 1 pts

Which of the following individuals would most likely NOT be considered a group’s gatekeeper?

Jim, who is informally regarded as the group’s leader

Gary, who is always willing to express the group’s values

Correct!

Karl, who helps carry out the group’s activities

Juan, who is a “member in good standing”

Question 22

1 / 1 pts

What makes communication dynamic?

  

It is usually exciting, because transmitting messages can be exhilarating.

Correct!

It is constantly changing, because messages feed other messages.

It is always irreversible, because we cannot take back what we say.

It is usually complex, because messages have many layers of meaning.

Question 23

1 / 1 pts

At which stage of a group- or team-building process do close relationships develop, giving rise to unity?

Correct!

norming

forming

storming

performing

Question 24

1 / 1 pts

Which of the following is NOT a category of barriers to interpersonal communication?

individual differences among employees

situational factors, such as outside noise

transmission problems, such as telephone static

Correct!

informal communication networks, such as the grapevine

Question 25

1 / 1 pts

All of the following factors increase group cohesion EXCEPT

the presence of an outside threat

member interdependence

Correct!

member heterogeneity

high status

Quiz Score: 25 out of 25