MGT330 Quizzes Week 4

Question 1

1 / 1 pts

All of the following are examples of formal groups EXCEPT for a command group

Correct!

friendship group

project group

committee

Question 2

1 / 1 pts

What is a consequence of too much cohesion in a group?

Correct!

Groups tend to have decreased levels of effort.

Groups tend to lack cooperation.

Group members tend to argue.

Group members tend to overstep each other’s boundaries.

Question 3

1 / 1 pts

Of the following goals, which is considered to be the most crucial for leaders who want to succeed at team-building?

Correct!

Build trust among members.

Reduce personal conflict inside a group or team.

Develop effective channels of communication among members.

Increase effective support between members.

Question 4

1 / 1 pts

That communication within an organization is continuous means that ___________.

sometimes it is better for managers to say nothing

it is possible to eliminate barriers to interpersonal communication

the same message is continuously repeated to different people

Correct!

managers are always communicating, whether they speak or not

Question 5

1 / 1 pts

At which stage of a group- or team-building process are conflicts resulting from individual personalities and roles most likely to arise?

forming

Correct!

storming

norming

performing

Question 6

1 / 1 pts

At which stage of a group- or team-building process do close relationships develop, giving rise to unity?

Correct!

norming

forming

storming

performing

Question 7

1 / 1 pts

According to the text, the difference between a group and a team relies on which of the following ideas?

Correct!

Team members share a common commitment, while group members solely share common norms and an identity.

Teams go through different phases of development, while groups remain static over the course of time.

Groups go through different phases of development, while teams remain static over the course of time.

Teams should be formed with 10 members or less, while groups have an unlimited number of members.

Question 8

1 / 1 pts

Which of the following statements is TRUE about both teams and groups?

Both teams and groups usually have an unlimited number of members.

Teams usually have an unlimited number of members, while groups have between two and 10 members.

Teams usually consist of between two and 10 people, while groups can have unlimited members.

Correct!

Both teams and groups usually consist of between two and 10 people.

Question 9

1 / 1 pts

Which of the following individuals would most likely NOT be considered a group’s gatekeeper?

Jim, who is informally regarded as the group’s leader

Gary, who is always willing to express the group’s values

Correct!

Karl, who helps carry out the group’s activities

Juan, who is a “member in good standing”

Question 10

1 / 1 pts

Which of the following is NOT a category of barriers to interpersonal communication?

individual differences among employees

situational factors, such as outside noise

transmission problems, such as telephone static

Correct!

informal communication networks, such as the grapevine

Quiz Score: 10 out of 10